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General planning enquiries

Please direct all general enquiries to the Department of Transport and Planning by calling 9655 6666.

If you are deaf, have a hearing impairment or speech impairment, contact the National Relay Service on 133 677.

For help with translating and interpreting contact the Translating and Interpreting Service on 131 450.

Planning permit applications

Enquiries about permit applications should usually be made to the local council – find your local council.

Enquiries about permit applications where the Minister for Planning is the responsible authority, call 1800 789 386 or email development.approvals@transport.vic.gov.au.

Metropolitan and regional planning offices

Log in to submit a planning enquiry.

Metropolitan planning offices

stateplanning.services@transport.vic.gov.au
8 Nicholson St, East Melbourne 3002
GPO Box 2392, Melbourne VIC 3001

Responsible for:

  • Banyule
  • Bayside
  • Boroondoora
  • Brimbank
  • Cardinia
  • Casey
  • Darebin
  • Frankston
  • Glen Eira
  • Greater Dandenong
  • Hobsons Bay
  • Hume
  • Kingston
  • Knox
  • Manningham
  • Maribyrnong
  • Maroondah
  • Melbourne
  • Melton
  • Merri-bek
  • Monash
  • Moonee Valley
  • Mornington Peninsula
  • Nillumbik
  • Port of Melbourne
  • Port Phillip
  • Stonnington
  • Whitehorse
  • Whittlesea
  • Wyndham
  • Yarra
  • Yarra Ranges.

1800 789 386 – option 2
development.approvals@transport.vic.gov.au
8 Nicholson St, East Melbourne 3002
GPO Box 2392, Melbourne VIC 3001

Responsible for planning applications in:

Regional planning offices

03 8624 5704
Level 4, 30-38 Lt Malop Street Geelong 3220
PO Box 103 Geelong VIC 3220.

Responsible for:

  • Colac-Otway
  • Corangamite
  • Greater Geelong
  • Glenelg
  • Moyne
  • Queenscliffe
  • Southern Grampians
  • Surf Coast
  • Warrnambool.

03 5336 6856
Level 3, 402-406 Mair St Ballarat 3350.

Responsible for:

  • Ararat
  • Ballarat
  • Golden Plains
  • Hepburn
  • Hindmarsh
  • Horsham
  • Moorabool
  • Northern Grampians
  • Pyrenees
  • West Wimmera
  • Yarriambiack.

03 5723 8627
89 Sydney Rd Benalla 3672.

Responsible for:

  • Alpine
  • Benalla
  • Greater Shepparton
  • Indigo
  • Mansfield
  • Mitchell
  • Moira
  • Murrindindi
  • Strathbogie
  • Towong
  • Wangaratta
  • Wodonga.

03 5430 4444
Galkangu GovHub, 195-229 Lyttleton Terrace, Bendigo 3550
PO Box 3100 Bendigo DC VIC 3554.

Responsible for:

  • Buloke
  • Campaspe
  • Central Goldfields
  • Gannawarra
  • Greater Bendigo
  • Loddon
  • Macedon Ranges
  • Mildura
  • Mount Alexander
  • Swan Hill.

ppr.planning@transport.vic.gov.au
123 Brown St Heidelberg 3054
PO Box 137 Heidelberg VIC 3084.

Responsible for:

  • Banyule
  • Bayside
  • Boroondoora
  • Brimbank
  • Cardinia
  • Casey
  • Darebin
  • Frankston
  • French Island
  • Glen Eira
  • Greater Dandenong
  • Hobsons Bay
  • Hume
  • Kingston
  • Knox
  • Manningham
  • Maribyrnong
  • Maroondah
  • Melbourne
  • Melton
  • Merri-bek
  • Monash
  • Moonee Valley
  • Mornington Peninsula
  • Nillumbik
  • Port of Melbourne
  • Port Phillip
  • Stonnington
  • Whitehorse
  • Whittlesea
  • Wyndham
  • Yarra
  • Yarra Ranges.

Environmental assessment

More information about Environmental assessment in Victoria.

03 8622 7633
environment.assessment@transport.vic.gov.au
GPO Box 2392, Melbourne VIC 3001

Planning online tools and website enquiries

To report a problem with this website or our planning online tools, contact us on 1800 789 386 or email planning.support@transport.vic.gov.au.

Page last updated: 04/12/24