General planning enquiries
Please direct all general enquiries to the Department of Transport and Planning by calling 136 186.
If you are deaf, have a hearing impairment or speech impairment, contact the National Relay Service on 133 677.
For help with translating and interpreting contact the Translating and Interpreting Service on 131 450.
Planning permit applications
Enquiries about permit applications should usually be made to the local council – find your local council.
Enquiries about permit applications where the Minister for Planning is the responsible authority, call 1800 789 386 or email development.assessment@transport.vic.gov.au.
Metropolitan and regional planning offices
Log in to submit a planning enquiry.
Environmental assessment
More information about Environmental assessment in Victoria.
03 8622 7633
environment.assessment@transport.vic.gov.au
GPO Box 2392, Melbourne VIC 3001
Planning online tools and website enquiries
To report a problem with this website or our planning online tools, contact us on 1800 789 386 or email planning.support@transport.vic.gov.au.